Every property owner has a heating and cooling system to take care of, meaning there are hundreds of companies offering HVAC services across Ohio. Though it’s nice that help is readily available, having a lot of options can make finding the right contractor difficult.
At Pro Price Heating And Cooling LLC, we care about ensuring the comfort of our clients through reliable heating and cooling services, and we want to help property owners learn to identify high-quality HVAC services so they can get the very best value for their money.
In this blog, we’ll explore seven different factors we think you should look for when choosing an HVAC company, or really any professional contractor. We hope this write-up helps, but if you have further questions or concerns, don’t hesitate to pick up the phone and dial (702) 742-3310. Our team would be happy to help!
Licensing and Insurance
The first thing to look for when researching HVAC contractors is a contracting license. A professional license ensures that your contractor has completed the necessary training and that their services are insured. Insurance is crucial when investing in contracting services—it means you won’t be in financial trouble if your services go awry—so double-check with your HVAC team about their license before moving forward.
Industry Experience
No matter how much training your HVAC contracting team has, it’s their industry experience that matters. Like many professions, there are some things heating and cooling experts can’t learn until they’re on the job. An HVAC contractor with significant experience will be able to identify what’s causing the problem with your heating, AC, or refrigeration unit and address the root of the problem.
Communication Skills
When you meet with a heating and cooling contractor, you should be able to pick up on whether they are good communicators. While this skill set can be easy to overlook when compared to licensing and experience, communication is key to getting the service you want and the service you deserve.
A contractor with good communication skills will take the time to inspect your heating and cooling systems and let you know what issues you face and how they can be remedied. An HVAC contractor should never move forward with a repair without consulting the property owner and giving you a full run-down of your options. They should also outline the total cost of your repair, installation, or maintenance service, including the price of labor and materials before commencing.
Prices That Are Fair but Not Too Good
While we all love a deal, finding a price that seems too good to be true isn’t always your best choice when choosing an HVAC contractor. Heating and cooling services require expensive materials, specific equipment, various safety features, and a team of trained and knowledgeable workers. It’s not a cheap gig, and it shouldn’t be.
Our team recommends doing some research, finding out what pricing HVAC companies in your area offer, and trying to narrow down the average rates for the services you’re seeking. Prioritize finding a company whose rates are fair and competitive without being too cheap.
A Dedication to Innovation
Some heating and cooling companies in Ohio have been around for decades, and while we love this commitment to the practice, the HVAC industry has changed a lot over the years. If you’re looking to invest in a new heating or cooling unit, it makes a difference to find a company that’s dedicated to learning about new technologies and bringing their services into the future.
Innovative contracting teams will be able to introduce you to the heating and cooling industry’s latest products and help you prioritize saving energy and doing your part for the environment while saving money on your bills.
Competitive Warranties
Every HVAC contracting company should offer a warranty. A warranty means that the team is confident in their work and willing to make repairs if the work isn’t up to par or if issues arise prematurely. Every HVAC contractor will have their own unique warranty, so be sure to know your warranty before you agree to work with anyone.
Consistent Reputation
A good HVAC company will be able to provide reliable, high-quality services again and again. A heating and cooling team with mixed reviews may not be the best choice—although, keep in mind that everyone gets a bad review once in a while!
There are several different ways to assess a contractor’s reputation, but online reviews and word of mouth are good places to start.
Online Reviews
Online reviews from Google, Yelp, and Facebook are often reputable. You should, however, take every online review with a grain of salt. We recommend paying attention to the details; reviews that outline specific and unique experiences are more likely to be genuine and helpful to you. If you aren’t sold on online reviews, however, you can always do things the old-fashioned way by listening to word-of-mouth recommendations.
Word-of-Mouth
Though so much of our business and personal activities have moved online, sometimes talking to people in your community about their experiences with service providers can still go a long way. We recommend reaching out to friends and family in your local area and finding out what contractors they’ve worked with and who they can recommend.
Talking to someone who works in an adjacent industry could also be a good idea. For example, if you’re looking for an HVAC contractor, talking to an individual who provides general contracting, plumbing services, or electrical installations could be a good idea. In most cases, these professionals will have worked with HVAC contractors before and will be able to point you in the right direction.
Work With an Experienced HVAC Contractor
While taking the time to research heating and cooling companies may seem tedious, it can make a difference in your overall customer experience and the quality of the services you receive.
Let Pro Price Heating And Cooling LLC know if you have any questions about choosing the right HVAC team or if you want to get your heating and cooling job underway with our own team of experts.